Staff Rulebook

This document defines the rules and responsibilities for all staff members of Shaiya Aetheria. Failure to follow these rules may result in removal of staff permissions.

General Conduct

• Staff members must treat all players respectfully.
• Staff must remain neutral between factions.
• No abuse of GM powers is allowed.
• All actions affecting players must be logged.

GM Visibility Policy

• Game Masters must remain invisible during PvP.
• Game Masters must remain invisible during boss events.
• Game Masters must remain invisible while observing players.
• GM characters may only appear during support cases or official events.

Event Rules

• Events must be fair for both factions.
• No personal rewards to friends or guild members.
• All event rewards must follow server rules.

Support Handling

• Support requests must be handled professionally.
• Never reveal player personal data.
• Always verify character ownership before actions.

Admin Responsibilities

• Admins control server systems and security.
• Admins may manage database structures.
• Admins must ensure server stability and fairness.

Violation Policy

• First violation → warning.
• Second violation → temporary staff removal.
• Third violation → permanent removal.